E.N.T.

Collections

• Handle all incoming patient billing inquiries for ENT Specialty Partners offices
• Settle account balances and resolve claim issues using company policies and procedures, medical coding, insurance reimbursement practices, and collection laws
• Accurately enter information into the computer system
• Provide reimbursement assistance and superior customer service to patients and their families
• Follow HIPAA guidelines and provide medical records to authorized parties upon request
• File and bill patient transactions accurately and timely
• Handle incoming calls and triage billing inquiries regarding outstanding balances
• Take payments over the phone
• Make outbound calls to patients or guarantors regarding outstanding balances and offer payment options
• Review patient account balances and determine appropriate prior actions by billing, payment posting, and AR follow-up
• Answer and respond to correspondence related to patient accounts
• Post charges, payments, adjustments, and related activities in the EHR
• Maintain confidentiality and perform other related duties as assigned

Explore Revenue Cycle Specialist II – Patient Billing, Collections at E.N.T.. Review requirements and application details.