Earthjustice

Operations

• Support and execute multi-channel campaigns across email, SMS, and other digital platforms
• Manage audience segmentation, campaign workflows, automation journeys, and production scheduling
• Build and optimize constituent engagement experiences through online donation and advocacy forms
• Support A/B testing initiatives and make data-driven recommendations to improve campaign performance
• Collaborate across teams to build and/or execute integrated strategies supporting organizational priorities
• Own the digital production QA process from initial build through deployment
• Check audience selection, personalization logic, dynamic content, links, rendering, tracking parameters, and campaign settings
• Maintain QA checklists, production documentation, and standard operating procedures
• Ensure campaigns meet brand, accessibility, compliance, and deliverability standards
• Perform data audits, cleansing, deduplication, merge/purge processes, standardization, and validation
• Investigate and resolve data quality issues affecting campaign performance or reporting
• Monitor subscription status, suppression files, contact preferences, and consent management
• Support data governance, documentation, and operational efficiency improvements
• Generate campaign reports and performance dashboards
• Maintain reporting libraries and provide recurring and ad hoc data extracts
• Track delivery, engagement, conversion, and audience growth metrics
• Identify trends and opportunities to improve operational efficiency and campaign effectiveness
• Set data-informed, mission-driven goals and benchmarks
• Continuously test and refine strategies
• Pursue professional development, build skills, and share knowledge with colleagues
• Maintain knowledge of communications best practices and movement trends

Explore Digital Operations Associate at Earthjustice. Review requirements and application details.