Echez Group

Client Partner

• Manage assigned retail partner accounts and maintain regular engagement aligned to the agreed Rhythm of Business
• Deliver monthly revenue and unit targets by partner
• Build trusted-advisor relationships with partner executives and key stakeholders
• Provide sales and business-development guidance and create strategic account plans
• Support partner readiness for products, licensing, incentives, programs, and training
• Act as a subject-matter expert on key tools, programs, and processes
• Monitor market trends and apply intelligence to partner strategy and business planning
• Compare and position solutions against competing industry offerings
• Accelerate sales through weekly pipeline management, deal progression, forecasting, and marketing initiatives
• Conduct partner performance reviews to measure health and deal closure
• Guide partners through resources, incentives, and business programs
• Train partner stakeholders on operations, tools, and self-service resources
• Assist with solution readiness, including AI solutions, productivity and collaboration tools, services attach, hardware compliance, and licensing
• Advise on technical issues, roadblocks, and recurring FAQs
• Maintain accurate records of partner interactions, opportunities, and activities in CRM systems

Digital Partner Development Manager