Eco Outdoor Group

Salesforce Administrator

• Own day-to-day administration of the Salesforce Enterprise org, including users, profiles, roles, permission sets, sharing rules and security
• Monitor Salesforce seasonal releases and recommend platform and process improvements
• Manage the relationship with Salesforce and advocate for new features and software renewals
• Gather stakeholder requirements and translate them into documented solutions
• Design, build and maintain Flows, validation rules, approval processes, record types, page layouts and custom objects
• Support and monitor integrations between Salesforce, NetSuite and Apollo.io using Celigo
• Troubleshoot and resolve integration synchronization issues
• Manage releases using sandboxes and CI/CD pipelines with testing, peer review and documentation
• Own data hygiene, imports and updates via Data Loader, deduplication and regular audits
• Build and maintain reports and dashboards for pipeline and performance visibility
• Provide first-line Salesforce support in the US, deliver training and write user guides
• Maintain system documentation, SOPs and administration guides
• Lead, mentor and develop the Junior Salesforce Administrator in Semarang, Indonesia
• Delegate, prioritize and review the junior administrator’s work
• Report to the Head of Technology and partner with global Technology and regional teams