Technical Account Manager

• Build and maintain post-sales relationships with EDB's largest and most complex customers
• Serve as a trusted technical advisor to drive successful customer outcomes and support continued adoption of Postgres technology
• Act as the customer's primary point of contact for all technical areas of EDB
• Establish close working relationships with customers' senior technical leadership teams
• Help customers maximize the value of their Postgres investment
• Assist customers in developing and deploying Postgres strategies
• Provide technical leadership for major Postgres initiatives, including solutions consulting, architecture guidance, and project management
• Maintain current functional and technical knowledge of the entire EDB product line
• Provide product feedback to EDB product management teams based on customer requirements
• Document best practices for developing and deploying EDB solutions
• Serve as a front-line technical resource for best-practice guidance and informal customer questions
• Travel up to 25% of the time as required