Edfinancial Careers

Customer Support

• Handle inbound and outbound calls with professionalism and attention to detail
• Meet or exceed performance expectations for call quality, productivity, and attendance
• Use company systems, knowledge bases, and scripts to provide accurate information and resolve concerns
• Represent Edamerica and its client institutions positively and professionally
• Assist prospective, current, and prior students with financial aid, admissions, billing, registration, and student loan delinquency questions

Explore Customer Service Representative at Edfinancial Careers. Review requirements and application details.

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Customer Service Representative