ELLKAY

SDET

• Define risk-based quality strategies, automation scope, entry and exit criteria, test data, environments, dependencies, and evidence for complex initiatives
• Design and implement automation across API, contract, integration, event, data, UI, and end-to-end layers
• Lead automation architecture by creating reusable libraries, patterns, utilities, and diagnostics
• Influence system and feature design for testability, observability, failure isolation, deterministic behavior, secure data handling, and operational resilience
• Integrate quality gates and parallelized automated suites into CI/CD
• Manage flaky tests, execution efficiency, environment constraints, and actionable reporting
• Plan and guide performance, reliability, resilience, security, accessibility, compatibility, and recovery validation
• Analyze logs, traces, metrics, database state, service interactions, and code to isolate complex failures and lead root-cause investigations
• Assess production change risk and present release recommendations, known limitations, and mitigation or rollback plans
• Establish measures for escaped defects, risk coverage, automation value, flakiness, defect containment, and feedback-cycle time
• Lead requirement and design reviews and identify cross-system and edge-case risks
• Mentor Quality Engineers and SDETs through pairing, design and code reviews, debugging guidance, and engineering standards
• Collaborate across product, development, architecture, DevOps, support, security, data, and business teams to resolve systemic quality issues and improve delivery practices

Explore Senior Quality and Test Automation Engineer at ELLKAY. Review requirements and application details.

Senior Quality and Test Automation Engineer

Support Engineer

• Troubleshoot and resolve issues related to all ELLKAY software products
• Receive and manage customer issues by phone or email
• Respond to customer queries in a timely and accurate manner
• Serve as the primary point of contact for support communications
• Engage with clients on the support phone queue and communicate status changes to team members
• Create and maintain accurate documentation for each support issue
• Monitor the work queue and follow severity processes
• Communicate between management and team members
• Advocate for clients through ongoing communication and appropriate escalation
• Install and configure proprietary software solutions remotely
• Provide first-level technical support and escalate issues when necessary
• Recommend improvements to support-team processes and tools

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Support Analyst

• Translate requirements and acceptance criteria into maintainable automated tests and focused exploratory testing
• Develop automation for APIs, services, web, interfaces, databases, events, and end-to-end business workflows
• Apply test pyramid and risk-based coverage principles
• Create reusable test utilities, fixtures, page or service objects, data builders, mocks, and service-virtualization assets
• Integrate automated tests into CI/CD pipelines and diagnose failures and flaky behavior
• Validate positive, negative, boundary, error-handling, authorization, compatibility, accessibility, and recovery scenarios
• Prepare and manage test data according to privacy, security, masking, retention, and environment-control requirements
• Review stories, designs, code changes, logs, and telemetry to identify testability gaps and defects
• Document defects with evidence, business impact, and reproducible conditions
• Partner with developers on root-cause analysis and verification
• Participate in refinement, planning, design discussions, code reviews, quality reviews, and release-readiness activities
• Monitor automation results and quality signals and communicate coverage, failures, residual risk, and readiness
• Improve team frameworks, standards, documentation, and engineering practices

Explore Quality and Test Automation Engineer at ELLKAY. Review requirements and application details.

Open roles

Senior Quality and Test Automation Engineer

Support Analyst

Quality and Test Automation Engineer