Empower FCU Amphitheater at Lakeview

Adjuster

• Independently manage an assigned portfolio of delinquent first mortgage, home equity, and other real estate-secured accounts
• Conduct timely outbound and inbound member contact and determine appropriate next actions
• Secure payments, establish payment arrangements, monitor commitments, and complete broken-promise follow-up
• Prioritize higher-risk, higher-balance, aging, and time-sensitive accounts
• Maintain account ownership and follow-through through cure, workout, foreclosure, recovery, or documented resolution
• Identify and document causes of delinquency and evaluate financial circumstances and repayment capacity
• Complete hardship intake and process loan modifications, forbearance plans, repayment plans, and other loss-mitigation options
• Perform foreclosure and default work, including notices, deadlines, referral documentation, and legal milestone follow-up
• Complete bankruptcy-related account administration and coordinate legal questions with counsel
• Address delinquent property tax, insurance, collateral-protection, valuation, lien, and property-condition matters
• Complete secondary-market and investor-specific default and servicing requirements
• Coordinate with Mortgage Servicing, Legal, outside counsel, investors, and approved vendors
• Document contacts, financial information, commitments, notices, approvals, restrictions, decisions, referrals, and next actions
• Complete worklists, queues, follow-up, processing, notices, and reporting within required timeframes
• Identify workflow and portfolio trends and recommend opportunities to reduce losses and improve portfolio quality
• Support cross-training, onboarding, backup coverage, quality initiatives, and process improvement

Explore Real Estate Loan Adjuster III at Empower FCU Amphitheater at…. Review requirements and application details.