EnableSA Recruitment

Business Analyst

• Analyze, evaluate, document, and improve business processes across the organization
• Gather, define, and validate business requirements with key stakeholders
• Facilitate workshops, interviews, and discovery sessions to identify improvement opportunities
• Translate business needs into functional requirements, user stories, and acceptance criteria
• Support digital product roadmaps and enhancement initiatives
• Collaborate with IT, Operations, Commercial, Customer Service, and senior leadership teams
• Conduct gap analyses, risk assessments, and business impact evaluations
• Work with development teams from concept through implementation
• Participate in testing, user acceptance testing, and solution validation
• Prepare process documentation, user guides, training materials, and support documentation
• Monitor solution adoption and performance and identify continuous improvement opportunities
• Evaluate emerging technologies, automation, analytics, and AI-driven initiatives
• Track industry trends and competitive developments
• Build stakeholder relationships and advise on business process and system improvements

Explore Business Analyst at EnableSA Recruitment. Review requirements and application details.