Endeavor Schools

Call Center Representative

• Conduct high-volume outbound calls to prospective families to schedule tours, confirm upcoming tours, and conduct post-tour follow-up
• Receive inbound calls from families with questions about programs, availability, and next steps
• Execute targeted call campaigns, including tour confirmations, post-tour to registration outreach, and lost-opportunity re-engagement
• Communicate across phone, text, email, and chat with a consistent brand voice
• Articulate the value of Endeavor schools across multiple brands and pedagogies, tailoring conversations to each family
• Answer parent FAQs about curriculum, age groups, schedules, enrollment processes, and school differentiators
• Use approved scripts and talk tracks while adapting naturally to each conversation
• Handle objections and guide families toward the right next step
• Document conversations, outcomes, and dispositions accurately in CCaaS and CRM systems
• Partner with school leaders and on-site teams to ensure smooth handoffs and aligned communication
• Meet monthly conversion goals and performance KPIs while maintaining a strong family experience

Explore Enrollment Sales Specialist, Contact Center at Endeavor Schools. Review requirements and application details.

Open roles

Enrollment Sales Specialist, Contact Center