Enero Group

Medical writer

• Translate complex medical/scientific concepts into clear, concise copy
• Create branded HCP campaign materials including websites, detail aids, leave behinds, and emails
• Create HCP medical education campaign materials including slide decks, invites, workbooks, and other collateral
• Lead brands from both strategy and copy perspectives with minimal oversight
• Drive the editorial process from first draft to final proof; ensure accuracy and quality
• Partner with design, strategy, account, and project management teams
• Ensure all content is on-brand and compliant with US regulatory and industry standards
• Drive copy and strategic perspectives in client meetings
• Manage competing priorities
• Research and develop content for proposals and pitch presentations
• Stay up to date on current trends in medical education and the US pharma industry

Senior Medical Copywriter

Cloud Engineer

• Design, deploy, and manage cloud-based infrastructure using Microsoft Entra ID
• Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune
• Implement and manage identity and access management policies using Entra ID, including Conditional Access, MFA, and RBAC
• Automate provisioning and configuration tasks using PowerShell
• Monitor system performance, availability, and security using ManageEngine ServiceDesk Plus, Vulnerability Management, and Log360
• Set up, deploy, and administer ManageEngine MDM on Macintosh and Windows clients
• Manage the Egnyte Storage platform
• Collaborate with internal teams to enforce data protection and governance policies
• Support incident response and root cause analysis for cloud-related issues
• Create and maintain documentation and knowledge base articles for internal IT teams
• Configure SaaS environments for SSO
• Automate computer provisioning using Windows Autopilot, Apple Business Manager, and ManageEngine MDM
• Manage cloud-based infrastructure services including AWS, Sophos Anti-Virus, Mimecast, and Bitwarden
• Provide emergency or pre-planned out-of-hours support when required
• Perform ad hoc IT duties assigned by the manager
• Liaise with suppliers to enable access to IT supplies
• Research and recommend technologies, equipment, and services, documenting implemented systems
• Develop and maintain installation and configuration procedures and documentation
• Respond to and manage Service Desk incidents as a level 3 escalation point
• Report to an offsite manager and manage time and presence independently

IT Cloud Systems Engineer

Project Manager

• Manage the Managing Director's complex and evolving diary, prioritizing meetings and commitments
• Coordinate internal and external meetings, including scheduling, agendas, materials, and follow-up actions
• Organize domestic and international travel arrangements and itineraries
• Act as a key point of contact for internal and external stakeholders
• Support inbox management and prioritization of communications
• Track key actions and strategic priorities on behalf of the Managing Director
• Coordinate leadership meetings, team events, and business activities
• Prepare presentations, briefing documents, reports, and meeting materials
• Handle confidential and sensitive information
• Provide administrative support for the Managing Director's office
• Support the UK PR team in planning, tracking, and coordinating projects and initiatives
• Maintain project trackers, timelines, status updates, and action logs
• Monitor deadlines and follow up with stakeholders on deliverables
• Coordinate project meetings and document actions and next steps
• Support reporting and operational updates for team leadership
• Assist with resource coordination and workflow management
• Identify and escalate project risks, issues, or potential delays
• Contribute to process improvements that enhance team efficiency and delivery

Executive Assistant – Project Coordinator

Support Engineer

• Provide 1st and 2nd level IT support to users across offices
• Self-assign and manage support tickets in the ticketing system
• Reach out to users via Slack and Teams to resolve problems
• Escalate problems to appropriate teams or individuals
• Manage end-user laptop configurations and asset deployment
• Maintain accurate asset management systems and flag purchasing needs
• Administer computer security, patching, anti-virus, and software deployment systems
• Review, update, and create policies and configuration items in MDM and endpoint management software
• Configure hardware, peripherals, services, settings, directories, and storage
• Configure and support users in the Hotwire Group SaaS environment, including Office365, Egnyte, Slack, Google Suite, Adobe Creative Suite, ManageEngine, and Salesforce.com
• Conduct one-to-one training and orientation sessions for every new hire
• Provide emergency or pre-planned out-of-hours support when required
• Perform ad hoc IT duties assigned by the manager
• Liaise with suppliers to enable access to IT supplies
• Research and recommend new technologies, equipment, and services
• Document systems and maintain installation and configuration procedures
• Create and maintain user instructions for applications and processes

Senior Medical Copywriter

IT Cloud Systems Engineer

Executive Assistant – Project Coordinator

IT Support Analyst