EPC Power Corp.

General

• Process project sales orders in the MRP system according to fully executed contracts and established procedures
• Manage the sales order lifecycle, including source of supply, delivery dates, billing plans, and downstream process changes
• Monitor open sales orders and follow up with teams to ensure transactions are completed
• Escalate delivery, transaction-processing, delay, and contractual-obligation risks
• Manage the customer-facing delivery dashboard with expected delivery date information
• Attend customer calls and coordinate delivery reconciliation, including Proof of Delivery documentation
• Support Project Management, Demand Planning, Procurement, and Logistics teams with sales order changes, delivery confirmations, and tracking
• Process executed change orders and project returns in the system
• Validate that MRP data for sales orders is accurate and up to date
• Perform other duties as assigned

Order Fulfillment Specialist