Director, Business and Process Optimization – Pharmacovigilance
ERGOMED
Posted: 10/19/2026Senior Director, Operational Strategy – Oncology
ERGOMED
Posted: 10/2/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership and management capabilities in pharmacovigilance, with a strong focus on process improvement and optimization in clinical and post-marketing environments. Proven ability to develop strategic business plans, oversee cross-functional initiatives, and drive organizational performance.
Highest-signal resume keywords
Extensive Pharmacovigilance ExperienceProcess Improvement ExpertiseLeadership in Service Provider EnvironmentProject Management SkillsClinical Trial Practices Knowledge
About the role
Key responsibilities & impact- Provide strategic leadership for department operations and resourcing in a complex cross-functional environment
- Develop and execute strategies for continuous process improvement and organizational performance optimization
- Provide management and strategic direction to business operations/corporate functions
- Participate with senior leadership in developing and authorizing strategic business plans
- Oversee cross-functional activities, projects and initiatives delivering strategic insights, analyses and recommendations
- Assess compliance with cross-functional processes, systems/applications, training and communications
- Serve as business lead for large, complex, cross-functional process improvement initiatives
- Collaborate with stakeholders, peers and leaders on strategy, execution and communications planning
- Provide administrative oversight including staffing, budgeting, scheduling and long-term planning
- Provide strategic direction through line management of a team
- Lead recruitment, induction, talent development and staff retention
- Provide coaching, formal performance appraisals, development plans and career coaching
- Develop and implement business plans and forecasting
- Support and drive process and systems optimization activities
- Oversee or respond to client and internal process audits and CAPAs
- Cultivate a continuous improvement environment
- Act as an internal transformation consultant for M&A integration activities
Requirements
What you’ll need- Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
- Extensive pharmacovigilance experience
- Experience with process improvement, safety applications and systems
- Demonstrated line management experience
- Extensive leadership experience in pharmacovigilance from a service provider environment
- Experience optimizing processes and managing through to implementation
- Outstanding leadership and management skills
- Advanced skill in process development and improvement, especially in clinical and post-marketing pharmacovigilance
- Excellent project management skills
- Superior attention to detail, investigative and analytical skills
- Outstanding interpersonal, negotiation and problem-solving skills
- Superior computer skills, including understanding of clinical management and pharmacovigilance technology and systems
- Expert understanding of clinical trial practices, processes and requirements, including regulatory guidelines and directives
- Superior oral and written communication skills, including ability to communicate in English orally and in writing
- Ability to direct and promote teamwork in multidisciplinary and multicultural team settings
- Ability to drive innovation in process improvements
- Organizational, judgment, analytical, decision-making and interpersonal skills to manage complex parallel projects and changing priorities
Benefits
Comp & perks- Flexible/remote work arrangements
- Kindness, flexibility, growth and belonging culture
- Collaborative team environment
- Talent development and career coaching
- Ongoing coaching and feedback
- Opportunity to work with global teams across Europe, North America, South America, Asia and Australia
- Work supporting safe and effective pharmaceutical treatment and patient safety
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DevelopmentAnalytical SkillsRegulatory Guidelines UnderstandingSafety Applications ExperienceBudgeting and ForecastingCompliance AssessmentPerformance AppraisalsTalent DevelopmentM&A Integration ActivitiesClinical Management Technology
Soft Skills
Outstanding Leadership SkillsInterpersonal SkillsNegotiation SkillsProblem-Solving SkillsAttention to Detail
Industry Keywords
Life Science GraduateHealthcare QualificationPharmacovigilanceClinical and Post-MarketingCross-Functional CollaborationMultidisciplinary Team ManagementContinuous Improvement EnvironmentInternal Transformation ConsultantClient Process AuditsCAPAs