ERNI

Full-stack Engineer

• Act as the Ivalua SME across the Source-to-Pay platform
• Provide guidance on Ivalua best practices, architecture, and solution design
• Review and validate solution designs for scalability, compliance, and maintainability
• Translate business requirements into Ivalua solutions with stakeholders
• Configure Supplier Management, Sourcing, Contract Management, Requisitions, Purchase Orders, and Invoicing modules
• Configure workflows, forms, business rules, data models, and integrations
• Troubleshoot and resolve complex functional and technical issues
• Support release planning, deployment readiness, and go-live activities
• Coordinate with development, QA, infrastructure teams, and external vendors
• Participate in design reviews, defect management, and release assessments
• Ensure successful deployment and post-production stabilization
• Mentor and upskill team members on Ivalua solutions and best practices
• Support onboarding through solution walkthroughs and training
• Maintain technical and functional documentation
• Drive continuous improvement in development, configuration, and release processes

Product Engineer, Source-to-Pay Ivalua

System Administrator

• Build and maintain service catalog items, record producers, and workflows
• Use advanced scripting to implement requirements according to ServiceNow best practices
• Configure HRSD components including Lifecycle Events, HR criteria, and user criteria
• Translate HR business needs into stable technical configurations
• Manage ACLs, data policies, and security settings to protect data and control user visibility
• Review change requests for technical feasibility
• Prioritize out-of-the-box functionality for upgradeability and maintainability
• Create reports and dashboards for HRSD
• Maintain a clean, scalable codebase and document custom developments
• Refine service catalogs and document management structures
• Resolve technical defects and support integration with the broader ServiceNow ecosystem
• Collaborate with the ITD team to evaluate technical changes
• Manage migration of technical work across Dev, Test, and Prod environments
• Execute testing and validation protocols
• Provide updates on development progress, system performance, and technical issue resolution
• Perform other relevant tasks assigned within the scope of work

Product Engineer, Source-to-Pay Ivalua

Service Desk System Administrator