eSkillz

Consultant

• Serve as the main system administrator and primary client contact for SAP SuccessFactors Performance & Goals
• Configure and maintain role-based permissions, user and administrator accounts, performance forms, route maps, goal plans, work plans, competency libraries, rating scales, picklists, notifications, alerts, and Continuous Performance Management features
• Launch, manage, and monitor performance review cycles, including mass form creation, form routing, and administrative form transfers
• Build standard, ad-hoc, and recurring Story Reports, Table Reports, dashboards, goal/work plan status reports, and audit trail reports
• Troubleshoot system, user data file, and integration issues
• Manage biannual releases, test new features and upgrades, and assist with feature enablement and rollout
• Evaluate enhancement requests, assess feasibility, and recommend implementation approaches
• Analyze configurations and recommend platform optimization
• Assist Microsoft SharePoint clients with configurations, documents, and workflows
• Standardize, streamline, coordinate, document, and communicate business and system processes
• Manage project requests, tasks, communications, timelines, deliverables, and client status updates
• Conduct quality control checks and maintain documentation, SOPs, job aids, and user guides
• Train system administrators and team members and support change management
• Liaise between clients and technical resources, escalate issues, and drive resolution
• Act as a trusted advisor and regularly assess client needs

SuccessFactors PMGM Consultant, Part-Time Contractor