Establishment Labs

Manager

• Develop and implement a strategic plan for introducing and selling the Company’s brands in the region
• Translate global strategic objectives into a regional operating plan and manage execution
• Support the regional Profit & Loss (P&L) statement
• Drive growth and maximize profitability by addressing customers’ needs
• Lead marketing and sales execution across the region
• Engage external stakeholders and collaborate with internal teams including Medical Affairs and Medical Education
• Develop and manage relationships with key opinion leaders (KOLs), medical associations, and other external stakeholders
• Work effectively in a matrix operating model
• Lead, influence, and motivate teams
• Manage risks and ensure compliance

General Manager

Account Manager

• Promote sales of the company’s products
• Provide effective customer service using knowledge of company products and services
• Work closely with external business partners and internal stakeholders
• Sell implants and related products according to the sales plan
• Segment customers and act as the primary contact for customer support
• Maximize sales, build customer relationships, increase customer loyalty, and strengthen market presence
• Adhere to company procedures, internal processes, industry regulations, and regulatory guidelines
• Provide customers with product and market knowledge, including product features, benefits, competition, and operating-room insights
• Collaborate with Marketing to support local brand development and follow global marketing guidelines
• Coordinate with Supply Chain and Customer Care to track orders, resolve discrepancies, manage special conditions, and ensure timely delivery
• Report customer interactions, market trends, and field visits to the Territory Manager
• Build long-term customer relationships, offer solutions, and provide in-theatre support for procedures

General Manager

Key Account Manager