Eurécia

Consultant

• Receive client requests by phone and/or email
• Investigate, analyze, and provide appropriate solutions for HRIS solutions
• Monitor requests through to resolution
• Identify client needs and liaise with the Development team
• Track platform fixes and enhancements with clients and internally
• Configure the software and propose technical solutions
• Advise and train clients to ensure optimal use of the solutions
• Build and maintain strong client relationships
• Ensure client satisfaction on a daily basis
• Write client articles and create explanatory videos
• Participate in software testing and acceptance testing

Explore Client Satisfaction Consultant at Eurécia. Review requirements and application details.

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Client Satisfaction Consultant