Everflow Supplies Inc.

Manager

• Build and launch a practical learning program across EVF Group, starting with sales training and onboarding and expanding to broader business and manager development
• Own needs assessment, content development, launch, manager support, adoption and measurement
• Report to the CHRO
• Partner with the CRO and leaders across HR, Marketing, Product, Operations and IT
• Turn survey findings, field feedback and sales performance data into prioritized training plans for sales audiences
• Build learning on account growth, customer discovery, cross-selling, value selling, pricing objections, negotiation and customer and quote follow-up
• Partner with commercial experts to strengthen product and application knowledge, customer fit, account planning, data use and executive conversations
• Create virtual and on-demand modules, live practice sessions, sales playbooks and tools based on real account situations
• Equip sales managers with coaching guides and reinforcement activities
• Support sales onboarding and readiness assessments
• Partner on organizational onboarding, manager development, goals, feedback and performance-conversation training
• Support acquisition integration and adoption of new systems, processes and ways of working through training, job aids and communications
• Adapt learning for office, field and warehouse colleagues, including employees with limited computer access
• Coordinate technical and required training with functional experts
• Build EVF values into onboarding, learning and manager tools
• Design and coordinate recognition and engagement programs agreed with the CHRO
• Coordinate employee surveys and action planning; track follow-through and provide managers with feedback-response tools
• Build a phased learning roadmap, role-based learning paths and an organized content library
• Evaluate learning platforms and vendors; lead approved implementations with HR Operations and IT
• Coordinate learning assignments and reporting with HR Operations and IT
• Keep content current and accessible
• Establish baselines and review learning effectiveness with business leaders
• Track skill application and manager reinforcement alongside participation and completion
• Use results and employee feedback to improve the program and recommend future investment
• Deliver a clear learning plan, practical sales modules and tools, consistent onboarding, values and recognition programs, and quarterly reporting linking participation to proficiency, application and business trends

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Manager, Learning & Culture