Evident Scientific

Field Engineer

• Install and commission advanced microscopy systems at customer sites
• Perform preventive maintenance and system calibrations
• Diagnose and repair mechanical, electrical, vacuum, and software-related issues
• Troubleshoot complex system failures and implement corrective actions
• Execute upgrades and modifications to existing systems
• Provide technical support and training to customers, including scientists, lab technicians, and engineers
• Act as the primary technical contact for assigned accounts
• Ensure high levels of customer satisfaction through professional service delivery
• Maintain detailed service documentation and reports
• Manage service schedules, parts inventory, and travel planning
• Ensure compliance with safety, quality, and regulatory standards
• Collaborate with R&D, technical support, and sales teams to resolve issues
• Support remote diagnostics and digital service tools
• Identify recurring issues and suggest product or service improvements
• Participate in technical training to stay current with new technologies
• Share knowledge and best practices within the service organization

Field Service Engineer