Evolua Energia

Collections

• Collect overdue invoices and monitor customer delinquency
• Track due dates, issue duplicate payment slips, and provide relevant financial information
• Negotiate debt settlements, including payment arrangements and installment plans
• Contact customers by phone and WhatsApp, focusing on revenue recovery
• Track and monitor payments using spreadsheets and internal systems
• Record payments from settlements completed through the Serasa Limpa Nome platform
• Receive and manage the monthly collections portfolio, working toward recovery targets
• Track and process payments from customers whose credit card automatic debit transactions have failed
• Support collection activities involving customers classified as Involuntary Churn
• Prepare collection and credit recovery reports and management controls
• Perform related duties as directed by the immediate manager

Explore Back-Office Assistant – Collections at Evolua Energia. Review requirements and application details.