Experience Columbus

Sales

• Lead multicultural, religious, hobby, social and fraternal markets for groups requiring 751+ peak room nights
• Manage the full sales cycle from prospecting and qualification through proposals, bids, presentations, site visits, negotiation, contracting, account management and follow-up
• Qualify, pursue and convert opportunities in alignment with booking guidelines and sales goals
• Develop and execute sales strategies supporting qualified leads, bookings and room-night goals
• Prepare customized proposals, bid materials and presentations positioning Columbus competitively
• Create and coordinate targeted customer events and collaborate with Marketing
• Maintain and grow assigned accounts while identifying new business opportunities
• Identify emerging market opportunities and advise sales leadership on market investment and business development priorities
• Monitor industry trends, market conditions and competitive destinations
• Serve as subject matter expert for assigned market segments
• Build knowledge of Columbus hotel inventory, convention center capacities and attendee experience; remotely based employees travel frequently to Columbus for sites, meetings, training and team activities
• Maintain relationships with clients, hotels, convention center, venues, service providers, team members and community stakeholders
• Plan and conduct site inspections and customer experiences
• Represent Experience Columbus at trade shows, conferences, sales events, professional associations, committees and networking opportunities
• Support familiarization tours, customer events and other sales initiatives
• Collaborate with Sales, Marketing and Destination Services on market initiatives and client experience
• Coordinate turnover of definite bookings to Destination Services
• Maintain accurate account, contact, profile, pipeline, activity, lead and booking records in Simpleview and other platforms
• Communicate leads, verifications, decision updates and lost business to partners
• Monitor performance against goals and share sales results, market trends and client feedback
• Perform other duties as assigned

Senior Sales Manager