ExpertVoice

Account Manager

• Identify and launch strategic partnerships with organizations and associations serving military, law enforcement, fire & rescue, and healthcare sectors
• Build relationships with decision-makers across nonprofits, businesses, unions, associations, military organizations, and veteran service groups
• Prospect creatively through networking, referrals, and events
• Launch partnerships that create measurable value for ExpertVoice and its partners
• Develop programs that grow member acquisition beyond initial partner launches
• Design and execute scalable partnership strategies aligned with business goals and audience engagement metrics
• Use data-driven insights to prioritize and refine outreach
• Own quarterly member acquisition KPIs for the public service professional audience segment
• Focus primarily on military organizations and secondarily on law enforcement, fire & rescue, and healthcare
• Collaborate with Marketing, Product, and other cross-functional teams
• Travel to prospect for partners, develop relationships, and expand existing-partner success as necessary
• Report to the VP of Growth

Senior Manager, Partnerships

DevOps Engineer

• Set the technical direction for running, automating, and scaling the platform
• Lead incident response for complex outages and identify true root causes
• Drive durable fixes and improve runbooks
• Participate in a weekly on-call rotation shared with three other engineers
• Debug and troubleshoot across the technology stack
• Keep engineering work documented and maintainable
• Own CI/CD build and deployment pipelines
• Own systems end-to-end, including architecture, design, optimization, and long-term maintenance
• Champion AI and automation across operations
• Build tooling and prototypes to eliminate repetitive manual work
• Lead architecture discussions and design reviews
• Drive adoption of new technologies and patterns
• Partner across infrastructure, developer platform, and security
• Set the technical vision and architectural runway
• Mentor engineers and raise the team’s technical bar

Site Reliability Engineer – IV

AI Engineer

• Build AI-driven product features integrating LLMs such as GPT, Claude, or Gemini via APIs
• Rapidly prototype and iterate interfaces and tools
• Develop React front-end experiences that make complex AI outputs intuitive
• Collaborate with backend engineers on APIs and data pipelines supporting AI interactions
• Work across the stack, including front-end interfaces and Python backend service integration
• Experiment with LLM capabilities, libraries, and prompt engineering approaches
• Contribute to internal tools for data cleaning, model evaluation, and content generation workflows

Senior Manager, Partnerships

Site Reliability Engineer – IV

Frontend Engineer, AI