FACE FOUNDRIÉ®️

Coach

• Provide one-on-one coaching to franchisees to improve business operations, sales, and profitability
• Conduct regular performance reviews and develop action plans for underperforming franchisees
• Lead monthly and quarterly Joint Business Planning with franchisees and marketing team members
• Provide strategic advice and solutions for franchisee challenges
• Guide financial management, budgeting, forecasting, and business plan reviews, including franchisee P&Ls
• Ensure franchisees follow company standards, policies, procedures, and Franchise Disclosure Document requirements
• Assist franchisees in optimizing operations and implementing best practices
• Conduct site visits to assess operations, provide feedback, ensure brand guideline compliance, and identify improvements
• Deliver training programs and workshops and develop training materials
• Answer franchise partner emails and submission inquiries
• Maintain company policies, Operations Manual, and other materials in internal project management and portal tools
• Build relationships with franchisees and liaise between franchisees and the corporate team
• Mediate conflicts and facilitate resolutions
• Pull daily, monthly, and yearly reports
• Manage internal reporting and data dashboard systems
• Provide financial updates to leadership
• Assist franchisees with reporting, payroll, and sales questions

Franchise Business Coach