Fácil Assist

Financial Planning and Analysis

• Prepare and lead medium- and long-term strategic operational planning studies
• Develop demand forecasting models by analyzing historical trends, seasonality, operational drivers, and prospective scenarios
• Perform operational resource planning, defining future staffing needs, organizational structures, schedules, and hiring strategies
• Build capacity scenarios and growth simulations, assessing operational, financial, and productivity impacts
• Serve as a technical reference for Workforce Management (WFM)
• Develop and monitor strategic indicators for capacity, productivity, occupancy, operational efficiency, and adherence to the plan
• Structure and automate management reports, executive dashboards, and analyses to support decision-making
• Plan training, onboarding, and operational ramp-up capacity
• Assess risks and opportunities related to operational capacity and propose contingency plans
• Prepare executive presentations for management and senior leadership
• Lead continuous improvement, process automation, predictive modeling, and enhancements to planning and resource-sizing methodologies
• Act as a consultant to partner departments, serving as the focal point for strategic planning, operational capacity, growth, and resource efficiency
• Support the definition of long-term operational targets and track results

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