Facility Solutions Group

Technician

• Install, maintain, and repair cable infrastructure in a low voltage environment
• Perform preventive maintenance and repairs by troubleshooting cabling system issues
• Identify, track, and remove abandoned cables
• Test every newly installed or relocated cable according to established procedures
• Keep cable neatly tied and bundled while maintaining safety standards
• Record time and materials used
• Assist team members with installation and maintenance
• Provide excellent customer service

Structured Cabling Technician

Vice President

• Lead and manage all FSG Service verticals, ensuring consistency in operational execution, financial performance, and customer experience
• Develop and implement national strategies, standards, and best practices for Service delivery, technician performance, dispatch, and customer support
• Partner with branch and enterprise leadership to ensure compliance with operational KPIs, safety protocols, and margin targets
• Serve as a key member of the executive team, contributing to enterprise-level strategy and interdepartmental collaboration
• Drive accountability and performance through data-driven insights, dashboards, and field engagement
• Champion workforce development initiatives including technician training, safety, and career pathing
• Oversee the implementation and adoption of service technology platforms and tools across all service regions
• Identify opportunities for growth and expansion of service capabilities in new and existing markets
• Foster a culture of operational excellence, innovation, and customer focus
• Ensure profitability and sustainable growth of the Services organization
• Monitor and improve field resource deployment and productivity
• Drive consistent, high-quality customer experiences across all markets
• Ensure timely execution of all scheduled service work orders
• Report to the Chief Operating Officer, Services
• Work from the Dallas-based National Accounts office with primary day-to-day focus on NAC operations and enterprise-wide oversight
• Work closely with Enterprise and Branch Operations Leaders, Finance and Analytics teams, Technology and Product Teams, and HR and Safety Departments

Executive Vice President – Electrical Service

Estimator

• Develop cost estimates on routine small projects under direct supervision for construction as required by client documents
• Examine proposals, blueprints, and specifications to determine the kind and time period of work necessary for a project
• Prepare material orders and other documentation
• Visit job sites to assess progress, maintain logs, troubleshoot problems, and evaluate work
• Create project plans from estimates, and define tasks, schedules, and necessary personnel
• Confer with subcontractors, vendors, and suppliers, and negotiate and use local expertise to estimate costs
• Perform other duties assigned by the manager

Electrical Estimator

Data Scientist

• Lead and provide day-to-day direction to small crews of Data Technicians on active commercial construction sites
• Assist the Foreman with coordinating daily work assignments, manpower, installation priorities, and project workflow
• Pull, route, dress, terminate, test, troubleshoot, and label CAT5e, CAT6, CAT6A, and fiber-optic cabling
• Install and maintain cable support systems, pathways, J-hooks, ladder rack, sleeves, and other structured cabling infrastructure
• Install and maintain low-voltage devices and equipment, including WAPs, speakers, projectors, displays, card readers, access-control devices, electric strikes, locks, crash bars, transmitters, receivers, and DAS equipment
• Read and interpret construction drawings, floor plans, reflected ceiling plans, riser diagrams, specifications, and installation details
• Lay out work for technicians and ensure installations meet drawings, specifications, customer requirements, and FSG standards
• Monitor crew productivity and identify issues affecting schedule, quality, or project completion
• Perform quality-control inspections of cabling, terminations, labeling, pathways, device installations, and completed work
• Verify testing results and troubleshoot failed cables, connectivity issues, damaged infrastructure, or installation deficiencies
• Train, mentor, and develop junior technicians while reinforcing proper installation methods and industry best practices
• Serve as a technical resource for troubleshooting installations and interpreting project requirements
• Coordinate field activities with the Foreman, Project Manager, General Contractor, other trades, and customer representatives
• Identify material, equipment, and tool requirements; assist with receiving, staging, organizing, tracking, and maintaining project materials and equipment
• Maintain cable identification, labeling, testing documentation, punch lists, and project closeout information
• Identify field conflicts and communicate potential problems to project leadership
• Participate in walkthroughs, inspections, punch-list completion, testing, commissioning, and turnover activities
• Attend required safety meetings and enforce FSG and customer safety policies among assigned crew members
• Ensure safe and correct use of PPE, tools, ladders, lifts, and equipment
• Maintain a clean, organized, professional, and safe work environment
• Assist other crews or project teams as necessary to meet project schedules and customer commitments
• Perform hands-on installation work while maintaining responsibility for assigned work quality and productivity
• Communicate daily progress, manpower needs, material shortages, installation challenges, and schedule impacts to field leadership
• Perform additional project-related duties and leadership responsibilities as assigned

Lead Data Technician

• Lead and manage all FSG Service verticals, ensuring consistency in operational execution, financial performance, and customer experience
• Develop and implement national strategies, standards, and best practices for Service delivery, technician performance, dispatch, and customer support
• Partner with branch and enterprise leadership to ensure compliance with operational KPIs, safety protocols, and margin targets
• Serve as a key member of the executive team, contributing to enterprise-level strategy and interdepartmental collaboration
• Drive accountability and performance through data-driven insights, dashboards, and field engagement
• Champion workforce development initiatives including technician training, safety, and career pathing
• Oversee the implementation and adoption of service technology platforms and tools across all service regions
• Identify opportunities for growth and expansion of service capabilities in new and existing markets
• Foster a culture of operational excellence, innovation, and customer focus
• Ensure profitability and sustainable growth of the Services organization
• Monitor and improve field resource deployment and productivity
• Drive consistent, high-quality customer experiences across all markets
• Ensure timely execution of all scheduled service work orders
• Report to the Chief Operating Officer, Services
• Work from the Dallas-based National Accounts (NAC) office with primary day-to-day focus on NAC operations and enterprise-wide oversight across all Service business units
• Work closely with Enterprise and Branch Operations Leaders, Finance and Analytics teams, Technology and Product Teams, HR and Safety Departments

Structured Cabling Technician

Executive Vice President – Electrical Service

Electrical Estimator

Lead Data Technician

Executive Vice President – Service