Fairstone Bank

Customer Support

• Provide exceptional and professional service on every interaction
• Build rapport with customers
• Receive and place customer service calls regarding product or billing issues, service questions, and general client inquiries
• Resolve customer problems by clarifying challenges and offering appropriate solutions
• Assist customers with changes to payment arrangements, banking information, and insurance records
• Conduct onboarding calls with new customers
• Respond promptly to customer emails
• Work rotating shifts scheduled between 8:00 AM and 9:00 PM EST, Monday to Saturday

Explore Bilingual Customer Service Representative at Fairstone Bank. Review requirements and application details.