FirstPrinciples

Technical Account Manager

• Develop fluency in customers’ technical domains, research programs, and scientific problems to identify where FirstPrinciples can create value
• Prepare targeted account strategies and outreach based on understanding of each organization and its work
• Build relationships and pipeline across commercial R&D teams, industry researchers, research groups, national laboratories, and other research-intensive organizations
• Own the end-to-end commercial lifecycle from prospecting and qualification through discovery, demos, proposals, and close
• Run technically credible discovery conversations and product demos connecting researchers’ goals to concrete product use cases
• Help prospective customers structure pilot plans, establish success criteria, and build confidence in adopting the platform
• Navigate stakeholders across scientific, technical, administrative, procurement, and leadership functions
• Partner with Research Partners throughout discovery, evaluation, onboarding, and expansion
• Bring market feedback, objections, and emerging use cases to product, research, and engineering
• Build scalable systems for outreach, qualification, account planning, CRM management, follow-up, and forecasting
• Own pipeline, conversion, and revenue goals while helping define the early sales playbook

Technical Account Executive