FIT Technologies

Support Engineer

• Provide technical assistance and support to FIT Technologies clients
• Support, monitor, and maintain client environments onsite or remotely
• Build and maintain relationships with clients and team members
• Install, maintain, and repair desktop hardware, network equipment, and PC peripherals
• Maintain daily service calls and meet requested SLA time frames
• Participate in equipment liquidations
• Perform routine maintenance following company and client standards
• Perform software and hardware upgrades
• Provide detailed progress updates in a timely and accurate manner
• Ensure physical cabling infrastructure meets desired standards

Technical Support Services Technician I