Flexcon

Representative

• Serve as technical liaison between Flexcon and key-account customers
• Provide expert guidance on material development, selection, processing, and application expertise
• Respond to technical service inquiries and custom-product development requests
• Verify stocked product options and document justification for custom products
• Recommend standard and custom products, prepare quotes, and coordinate trial/sample orders
• Develop product pricing and bills of material for new products
• Generate trial orders and coordinate lab samples for customer evaluation
• Coordinate approved opportunities with leadership, business development, product management, sales, and sales management
• Research potential products and develop/commercialize products for new, replacement, and cost-saving opportunities
• Lead lower-complexity product development projects from request to completion
• Develop custom product constructions using commercial components and processes
• Establish test protocols, submit lab requests, interpret results, and communicate findings to customers
• Investigate product-related customer complaints and provide written resolutions
• Follow up on lab samples and trials with strategic customers and sales
• Work with customer service to solicit new business opportunities
• Collaborate with quality, labs, and manufacturing on corrective actions and product issues
• Participate in Quality Improvement Teams
• Expand product and technical knowledge through educational opportunities, seminars, trade shows, product sessions, and customer visits
• Stay current on converting/equipment technology and end-use applications

Explore Technical Service Representative – Pressure Sensitive Materials at Flexcon. Review requirements and application details.

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Technical Service Representative – Pressure Sensitive Materials