Formlabs

Field Engineer

• Serve as the primary technical point of contact and face of Formlabs across the DACH region and beyond
• Travel to customer sites to unpack, install, commission, and calibrate new 3D printing systems
• Conduct structured on-site user training on machinery operation, software use, and basic maintenance
• Perform live product demonstrations
• Respond rapidly to customer downtime and perform urgent repairs
• Conduct annual preventative maintenance visits within the 90-day target window
• Diagnose electromechanical issues and achieve single-visit resolutions
• Execute a high volume of field service activity
• Independently manage flights, trains, hotels, rental cars, and expenses
• Maintain installation, training, and repair records in Salesforce

Field Service Engineer