Franklin Energy

Operations

• Identify and deliver operations improvements involving Excel-based tools, process changes, and Information Management enhancements
• Develop and streamline reporting and tracking tools for client and program deliverables
• Develop project timelines, manage critical milestones, and report on project progress
• Liaise with support departments and potentially clients to complete projects and enhancements
• Identify automation opportunities through advanced Excel tools or Information Management development
• Act as the point person for process, technology, and tool enhancements
• Plan training, process changes, and reporting capabilities resulting from program enhancements
• Support rollout of new tools and program features, including development, testing, and training
• Identify and deliver continuous improvement opportunities through system and process advancements
• Manage program reporting needs, including invoicing, data entry validations, and troubleshooting
• Train additional staff on reporting capabilities

Energy Savings Operations Analyst

Marketing

• Accountable for overall marketing performance to goal for assigned programs and initiatives
• Serve as the primary client-facing marketing leader for assigned accounts or areas
• Collaborate with clients, market strategists, and internal experts to develop marketing plans and promotional strategies
• Oversee deployment of marketing campaigns with internal creative and delivery staff and external advertising agencies
• Initiate campaigns and tactics in the marketing project management system
• Prepare campaign strategy briefs and manage creative requests
• Facilitate workflow and approval of marketing materials from internal and external parties
• Develop, maintain, and manage marketing budgets with program management and finance
• Develop, manage, and use plan-to-goal tools to track progress
• Review, analyze, and communicate marketing promotion results
• Use data and analysis to improve and innovate marketing campaigns and initiatives
• Mentor and coach developing marketing leaders
• Participate in company-wide marketing thought leadership
• Manage direct reports and oversee department staff, including interviewing, assigning work, performance evaluations, coaching, mentoring, and directing work
• Mentor department personnel on annual and long-term development goals

Energy Savings Operations Analyst

Client Marketing Manager