FreedomPay

Platform Engineer

• Identify monitoring and performance optimization opportunities, implement improvements, and continuously optimize system monitoring across the platform
• Apply AI and machine learning to platform operations, including anomaly detection, alert correlation, and noise reduction, to detect and resolve issues faster
• Conduct root cause analysis for platform incidents
• Implement and maintain monitoring tools
• Develop proactive strategies and solutions to prevent incident recurrence
• Serve as an escalation point for complex technical issues related to platform and services performance and stability
• Manage problems and coordinate escalation and resolution efforts while minimizing business impact
• Build and maintain AI-assisted tooling and automation to reduce manual operational work and speed incident response
• Document procedure improvements and maintain detailed SOP and Alert Response documentation
• Build technical knowledge and act as a subject matter expert in observability and AI-driven operations
• Maintain strong relationships with stakeholders across FreedomPay
• Collaborate with Platform Operations Analysts, engineering, and infrastructure teams to identify automation opportunities and continuously improve platform monitoring

Senior Platform Operations Engineer

Full-stack Engineer

• Analyze, design, program, debug, and modify complex software enhancements and/or new software products
• Improve the performance of existing software
• Debug and fix software, including difficult issues, using a broad knowledge of technologies
• Participate in and influence project teams to create working software
• Provide input and lead code reviews and technical meetings
• Recommend new technologies to increase productivity
• Contribute to and influence project planning and estimates
• Protect company proprietary and confidential information
• Attend team meetings to discuss projects, brainstorm ideas, and propose solutions
• Develop next-generation Android SDKs, tools, and apps driving millions or potentially billions of payment transactions
• Integrate applications directly with payment terminal hardware
• Manage unattended, kiosk-mode Android devices in the field
• Build new product lines and expand existing products and services
• Perform other duties as assigned

Senior Platform Operations Engineer

Senior Android Software Engineer