Friends of the Family

Advocate

• Provide over-the-phone advocacy, shelter navigation, and resources and referrals to people fleeing violence throughout Northeast Iowa (Region 3)
• Manage hotel placement by coordinating with hotel partners
• Respond occasionally in person to shelter placements
• Connect hotel guests to basic needs through system navigation, referrals, and resources
• Identify and pursue safe alternatives to hotel stays whenever possible
• Provide advocacy, crisis counseling, and access to crisis services and housing programs to crisis-line callers
• Support the crisis services team in navigating safe shelter options and diversion strategies for survivors of violence
• Provide victim advocacy, crisis counseling, and education to survivors of violence staying at Friends House
• Comply with data tracking and documentation requirements

Explore Crisis Advocate at Friends of the Family. Review requirements and application details.

Open roles

Crisis Advocate