Funcional Health Tech

Supervisor

• Responsible for the employee training matrix, including the processes and tools required to perform activities and ensure compliance with the program scope
• Develop training schedules for new employees or employees moving into new positions
• Conduct training sessions and develop materials using content and documentation approved by the client
• Participate in client training sessions and serve as a training facilitator
• Record training activities and confirm participant attendance for audit or quality-monitoring evidence
• Evaluate training effectiveness and identify the need for retraining
• Conduct customer-service simulations for new employees and assess defined criteria
• Conduct training refresher programs
• Monitor training completion and qualification deadlines
• Present monthly training metrics and results
• Review training-related operating procedures
• Manage and develop the Training Analyst team

Training Supervisor