Futures For All

Account Manager

• Respond to enquiries from schools and students about application portal registration and troubleshooting
• Support technical delivery using in-house software and external partner software
• Engage and manage stakeholders to deliver virtual activities
• Host virtual and in-person work experience activities and talks
• Support clients and schools with attendance lists and safeguarding
• Provide technical hosting support for virtual activities
• Create and develop content and structure for virtual activities and work placements
• Provide end-to-end technical support for partners, schools, and students
• Input new data, maintain records, and generate reports
• Create bespoke impact reports for programmes
• Manage stakeholder queries by email and telephone
• Attend client, school, and charity meetings; report evaluation materials and schedule meetings
• Provide briefings for teachers, delivery partners, staff, and volunteers
• Ensure schools receive physical merchandise and online materials before sessions
• Monitor student and employer volunteer registrations and ensure paperwork is complete
• Arrange schools' Data Sharing Agreements
• Ensure safeguarding processes are followed and client staff understand procedures
• Purchase and deliver programme prizes and merchandise to schools
• Plan in-person and virtual events, including agendas and logistics
• Support delivery of charity programmes

Explore Delivery Account Lead at Futures For All. Review requirements and application details.