Galvanize Inc

Program Manager

• Execute delivery of a portfolio of cohort trainings through initiation, planning, execution, monitoring and controlling, and closing
• Understand program operations, technical subject matter, and staff roles
• Monitor attendance and share results with client stakeholders or take appropriate student action
• Monitor weekly surveys, assessments, retrospectives, and similar ceremonies; collect data into manageable formats
• Create cohort-specific tooling, including meeting links, Teams channels, LMS instances, curriculum resources, and infrastructure support
• Onboard students to Galvanize platforms and facilitate small- and large-group discussions
• Support cohort kickoffs and plan/facilitate demo days, graduations, and other student ceremonies
• Execute student-facing onboarding communications and serve as the primary student contact
• Keep classrooms running smoothly through communication with instructors and students, tracking needs and learning infrastructure
• Check in with instructors to confirm preparation is on track
• Triage and resolve delivery issues and risks with the Director of Client Solutions Manager
• Participate in weekly coordination meetings with Operations, Academics, and other functions
• Complete delivery closeout activities, including final reports, student offboarding, and capstone/graduation ceremonies
• Craft and implement remedial solutions for technical and non-technical growth needs
• Deliver feedback to students to improve outcomes and positive sentiment
• Perform other assigned duties

Program Manager, B2B