Ge&Ko Solutions GmbH

Customer Success Manager

• Serve as the central point of contact for customers after the sale in an aftersales capacity
• Coordinate communication between customers and dealer partners
• Handle and resolve inquiries efficiently
• Identify emerging challenges at an early stage and resolve them effectively
• Continuously optimize aftersales processes
• Work with customers, dealer partners, and internal teams to develop suitable solutions

Customer Success Manager – Aftersales