GetMyBoat

Product Manager

• Own the full money path from booking through financial settlement across both brands, web, and mobile
• Lead strategy for checkout, payments, payouts, fees, insurance, credits, and dispute resolution
• Define insurance positioning by region, coverage verification, pricing, and international operation
• Build adjustable fee structures and transparent guest/operator fee breakdowns
• Own policies and workflows for trip changes, credits, refunds, and disputes
• Lead migration to a single review system across both brands
• Drive outcomes including checkout conversion, payment success, payout accuracy and timing, dispute rates, and on-platform transaction share
• Influence finance, operations, support, insurance partners, and product teams through shared goals
• Mentor PMs, contribute to hiring, and improve product development practices
• Conduct weekly discovery with guests and operators, review support queues, and participate in dispute reviews
• Define success signals, monitor post-release results, and stop ineffective initiatives
• Ship through guarded rollouts, reversible changes, and trusted reconciliation
• Document product decisions in RFCs and architecture decision records
• Participate in finance reviews, insurance-partner calls, and operator issue investigations

Staff Product Manager, Transactions & Trust