Getz Healthcare Australia & New Zealand

Manager

• Develop Operations Team strategies to support company objectives and goals
• Lead, manage, and coach the Operations and Administration team
• Oversee regulatory affairs, purchasing, importation, inventory management, administration, and operational support for Sales and Service teams
• Manage medical device product registrations, import permits, and product amendments
• Monitor purchasing activities and represent management in supplier negotiations
• Ensure procurement, shipment, warehousing, storage, and distribution processes are efficient
• Monitor logistics providers and handle claims for lost or damaged shipments
• Identify and maintain cost-effective third-party logistics and delivery solutions
• Ensure accurate invoice issuance
• Manage inventory levels to meet customer demand while minimizing costs
• Oversee Service team support, including Preventive Maintenance contracts and claim processes
• Control Operations department petty cash
• Improve operational processes and implement efficiency-enhancing changes
• Monitor and control operational expenses
• Lead the Quality Management System under ISO 13485 and ISO 9001
• Drive operational excellence through KPI management, process optimization, SOP development, audits, CAPA, and risk management
• Lead continuous improvement across Regulatory Affairs, Procurement, Logistics, Inventory Management, Customer Service, and Administration
• Develop high-performing teams through coaching, training, and performance management
• Manage supplier qualification and performance programs
• Support leadership with operational analysis, business reporting, budgeting, and strategic planning

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