Giant Tiger

Total Rewards

• Collaborate on the annual GTW compensation cycle, annual O/M increases, and store bonus
• Identify efficiencies and ensure data integrity with minimal errors
• Load one-time payments as necessary
• Prepare, process, and forecast minimum wage increases for Stores
• Ensure compliance with all provincial minimum wage requirements
• Translate business needs into operational and technical Workday requirements
• Lead compensation Workday configuration testing and troubleshoot issues
• Conduct job evaluations to classify and benchmark roles appropriately
• Align roles with organizational structures and market standards
• Partner with Talent Acquisition to provide compensation recommendations for preferred candidates
• Ensure alignment with internal pay equity, external market data, candidate expectations, fairness, and consistency
• Conduct regular audits and analysis of total rewards data
• Identify discrepancies and maintain controls for internal audit compliance
• Provide oversight and subject matter expertise for employee recognition
• Monitor recognition spend and promote consistent recognition practices
• Equip leaders with tools to deliver meaningful recognition
• Create compensation training resources to improve understanding and capability in total rewards programs

Total Rewards Partner

Bilingual

• Manage and prioritize Tier 2 tickets, project tasks, onsite assignments, and other responsibilities through completion
• Investigate and resolve complex, unfamiliar, high-impact, and urgent technical issues
• Configure, troubleshoot, replace, and support corporate and store technologies, including computers, mobile devices, CCTV, networking gear, firewalls, switches, telephony, paging/music systems, printers, 4G modems, and new store opening deployments
• Provide onsite IT support primarily at the Ottawa Home Office, with scheduled monthly visits to Laval, Johnstown, Brockville, and other locations as required
• Travel to complete work that cannot be resolved remotely
• Request and review third-party quotes and coordinate vendor installations and repairs through completion
• Maintain expertise across core support domains and assist teammates with tickets, coverage, deployments, and onsite work
• Carry the after-hours pager and respond to Tier 2 incidents and service requests
• Create and maintain Tier 2 knowledge base articles and technical documentation
• Share newly acquired knowledge with the Help Desk and 2nd Line team
• Communicate with requesters, teammates, management, project stakeholders, vendors, and other IT groups
• Identify opportunities to improve Tier 2 processes, troubleshooting, documentation, technology support, and service delivery
• Continue developing technical and operational knowledge through new technologies, training, and professional development

Total Rewards Partner

Bilingual Specialist, Tier 2 Support