goFLUENT

Trainer

• Deliver live online language group lessons to business professionals
• Facilitate engaging lessons using the established teaching methodology
• Create an interactive and supportive virtual learning environment
• Encourage learner participation
• Teach professionals from diverse industries, including executives, managers, engineers, doctors, lawyers, and scientists

Conversation Class Trainer, English

• Deliver live online language group lessons to business professionals
• Facilitate engaging lessons using the established teaching methodology
• Create an interactive and supportive virtual learning environment
• Encourage learner participation
• Teach executives, managers, engineers, doctors, lawyers, scientists, and other industry experts from diverse industries
• Help business professionals build communication skills for global workplaces

Customer Support

• Support learners from the beginning of their training journey
• Become an expert in goFLUENT products and services to guide learners effectively
• Introduce learners to platform features and available resources
• Understand learner needs and goals to provide personalized support
• Respond to learner requests by phone, email, chat, and other communication channels
• Provide tailored solutions for a smooth and positive learner experience
• Proactively follow up with learners to maintain motivation and engagement
• Encourage learners to use available resources and achieve language goals
• Identify obstacles and take appropriate action to help learners progress
• Collaborate with internal teams to ensure a high-quality learner experience
• Suggest process improvements and enhance the customer experience

Conversation Class Trainer, English

Conversation Class Trainer, English

Customer Support Advisor, French Speaker