Golden State Communications, Inc.

Inside Sales

• Manage and grow a portfolio of established customer accounts
• Manage the full inside sales cycle, including quoting and closing deals within NetSuite following established procedures
• Support AEs with system-related questions, CRM tasks, and quote preparation
• Serve as the primary point of contact for existing customer accounts
• Build and maintain customer relationships through phone, email, and virtual meetings
• Identify opportunities to grow existing accounts through additional products and services
• Understand customer needs, challenges, and business goals and recommend appropriate solutions
• Develop account strategies focused on customer retention and revenue growth
• Manage sales opportunities throughout the sales process and follow up consistently
• Meet or exceed assigned sales goals and performance targets
• Maintain accurate customer information, activities, and sales opportunities
• Collaborate with internal teams to provide a positive and responsive customer experience
• Support customer satisfaction, repeat business, and referrals after the sale

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