Good Samaritan

Program Specialist

• Assist in coordinating and implementing Family Services programming under the Service Coordination Manager
• Facilitate curriculum-based classes, workshops, support groups, and other family activities in person and/or virtually
• Explain Good Samaritan classes and programs to participants, service providers, and visitors
• Pre-screen service needs through the agency intake process and provide internal and external referrals
• Conduct participant intakes in Salesforce/CMS, including needs assessment, consent forms, enrollment, and confidential document maintenance
• Prepare assigned programs, including calendar scheduling, materials preparation, space setup and cleanup, and attendance-confirmation calls
• Track program enrollment and attendance and enter information into databases
• Manage program waitlists and coordinate enrollment lists with program facilitators
• Provide and collect pre- and post-program evaluations and surveys
• Coordinate referrals and follow up with referred participants alongside staff and service providers
• Maintain and update program referral and services information
• Research the community to identify resources for the resource information guide
• Provide administrative support to staff
• Meet weekly with the Service Coordination Manager and attend staff, team, and committee meetings
• Maintain strict client confidentiality and contribute to a positive, professional team environment
• Perform other duties as assigned

Explore Program Specialist at Good Samaritan. Review requirements and application details.