Grand Circle Corporation

Customer Support

• Handle a high volume of inbound calls
• Assist customers with managing reservations
• Update traveler contact information
• Modify reservations
• Process payments
• Manage airline tickets
• Reset online access
• Provide general itinerary information
• Follow up on customer requests through email and outbound calls
• Communicate comprehensive information about products and policies to travelers
• Document customer interactions and call notes in assigned programs
• Work efficiently across multiple platforms and three screens
• Operate in a values-focused environment emphasizing communication, risk taking, emotional maturity, thriving in change, teamwork, speed, and quality
• Work in a metrics-driven environment

Explore Customer Service Agent at Grand Circle Corporation. Review requirements and application details.