Great Plains Manufacturing, Inc.

IT Support

• Provide helpdesk and technical support by phone, remote access, or site visits
• Set up and support computers, printers, scanners, phones, and other endpoint equipment
• Set up and support network equipment, wireless, video conferencing, and telecommunications equipment
• Respond to hardware, software, networking, and other IT issues
• Evaluate connectivity issues, equipment, software, and hardware
• Install and configure software and functions according to specifications
• Provide user orientation and guidance for new software and computer equipment
• Maintain records and logs of repairs, fixes, and maintenance schedules
• Monitor IT department tasks and recommend quality improvement initiatives to the IT Operations Manager
• Consult with vendors and clients to integrate and update company technology
• Perform other assigned duties
• Provide on-site IT support in Salina, Kansas; occasional evening or weekend work may be required for special projects

IT Support Specialist

Product Marketing

• Assemble Land Pride, Great Plains, and Construction Equipment for trade shows, dealer and customer events, and marketing photo shoots
• Plan and manage equipment availability and transportation
• Build displays that promote a positive company image at trade shows and events across the United States
• Set up and assemble farm, agricultural, or construction equipment using appropriate hand and power tools
• Set up marketing displays at show sites
• Break down agricultural and construction equipment and displays after shows
• Coordinate inbound and outbound freight hauling with external trucking companies
• Collaborate with the Marketing Team to design and build displays highlighting Land Pride equipment and accessories
• Reserve and transport printed materials and supplies for trade show booths
• Demonstrate and explain products or services, review marketing literature, and answer visitor questions
• Work with contractors and trade show management to troubleshoot and resolve problems
• Support photo shoots, video production, and other marketing projects as needed
• Perform other assigned duties

IT Support Specialist

Product Marketing Coordinator