Groz-Beckert

Sales

• Attend to customer inquiries, requests, and purchase orders via phone, email, fax, or web portal
• Use SAP to create quotations, order confirmations, proforma invoices, delivery notes, and invoices
• Follow up on open quotations and order confirmations and maintain an accurate sales pipeline in SAP
• Manage SAP activities including discounts, sales campaigns, stock re-allocation, samples, credit/debit notes, shipment discrepancies, and goods returns
• Support sales managers and sales team members
• Collaborate with logistics colleagues to ensure smooth deliveries and customer satisfaction
• Coordinate with customers and finance to ensure accurate invoicing and timely payments
• Assist the manager and salespeople during customer and internal stakeholder visits and exhibitions
• Assist with operational key figures and process optimization
• Maintain up-to-date customer records in SAP
• Distribute company brochures, technical leaflets, needle catalogues, marketing materials, and corporate gifts
• Document customer complaints and feedback and prepare reports for the Technical Department
• Communicate investigation reports to customers

Explore Sales Support at Groz-Beckert. Review requirements and application details.

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Sales Support