Grupo Fênix

Affiliate Manager

• Prospect and develop affiliates, contributing to the growth of the partner portfolio and expansion of operations
• Manage the affiliate journey from initial contact and onboarding through partnership development
• Understand each partner’s profile and potential, present opportunities, encourage activation, and identify ways to increase volume and performance
• Maintain close relationships with affiliates, lead conversations, support negotiations, conduct follow-ups, and identify new opportunities
• Provide daily support to affiliates, triage requests, and route inquiries to the appropriate department
• Track requests through completion, ensuring prompt resolution and effective communication
• Monitor offer AOV metrics daily, identify deviations, and take action to protect profitability
• Record and track issues, keeping reports up to date to support management decision-making
• Conduct onboarding for new affiliates, including granting access, creating groups, sending materials, and providing initial follow-up
• Organize departmental materials, internal processes, and documentation
• Identify workflow improvements and propose actions to increase productivity, revenue, and affiliate volume
• Support Affiliate Management with the organization and tracking of strategic activities

Sales Assistant – Affiliates