Halma plc

Support Engineer

• Provide telephone and email technical support to customers and end users
• Deliver customer product training virtually and face-to-face
• Collaborate with Sales & Marketing on promotional and support material
• Guide customers in applying product features and benefits to installation requirements
• Advise key stakeholders on products and solutions and influence decision-making
• Identify customer pain points and address them systematically
• Collaborate with product management and QA as required

Technical Support Engineer