HdL Companies

Implementation Specialist

• Implement solutions for clients according to company guidelines and client expectations.
• Ensure client satisfaction and retention through timely solution delivery.
• Remain engaged with clients throughout implementation until they are successfully running on the HdL solution.
• Collaborate with Sales, Client Services, IT, and Development.
• Consult with clients to deliver comprehensive solutions.
• Develop customized solutions when needed.
• Define detailed project implementation plans and report key implementation progress metrics.
• Serve as the contact for daily client interaction and implementation activities.
• Coach and prepare clients for successful HdL solution rollouts.
• Prioritize and escalate issues and keep clients informed of progress.
• Work with third-party vendors on issues involving multiple systems.
• Assist with data conversions.
• Analyze existing systems, interface requirements, and business processes.
• Partner with clients to understand their businesses and needs.
• Exchange routine information with client project team members regarding priorities, timelines, and issues.

Explore Implementation Consultant at HdL Companies. Review requirements and application details.

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Implementation Consultant