Heer | vi2vi Retail Solution GmbH

Customer Support

• Manage and invoice licenses and maintenance contracts
• Coordinate appointments for operational activities and liaise directly with customers
• Consolidate and channel activity bookings and prepare them for invoicing
• Support the operations team in day-to-day business
• Communicate with customers and ensure clear, friendly, and reliable coordination
• Serve as the interface between the company and its customers

Customer Service Administrator